The pandemic has accelerated digitalisation in many aspects of life, but what does this mean for people who are not digitally connected? Emily Peckham and Panos Spanakis from the Closing the Gap Network (@CTGNetworkUK) explore the the “digital divide” and explain why understanding the extent of this divide in people with severe mental ill-health is an important aim of the network's OWLS project (Optimising Well-being during Self-isolation).